Cash App customers can now claim more than $2,500 each in a $15 million settlement. Here’s how.

Cash App customers may be able to claim more than $2,500 each as part of a $15 million class action settlement over data and security breaches at the mobile payment service.

People whose accounts were accessed without their permission or who made fraudulent withdrawals or transfers can file claims, provided they had or currently had an account between August 23, 2018 and August 20, 2024, according to the settlement. Website.

The settlement stems from lawsuits filed by customers who alleged that Cash App was negligent when a former employee accessed account data without permission in 2022, as well as when an unauthorized user accessed accounts in 2023.

The plaintiffs also alleged that Cash App and Block, the app’s parent company, failed to install controls to prevent unauthorized users, and that the company then poorly handled customer complaints about security breaches and fraudulent transactions.

Cash App and Block deny any liability or wrongdoing of any kind, according to the settlement website.

How to submit a claim for Cash App

Customers can submit a claim in this locationYou will either have to enter the notification ID and confirmation code from a notification sent by mail or email, or you can file a claim if you did not receive such a notification.

What is the deadline to submit a Cash App claim?

Customers have until November 18 to file a claim under the settlement.

How much money can customers get in settlement?

It’s not clear yet because the amount will depend on how many people file claims.

However, people affected by data and security breaches may file claims of up to $2,500 to recoup their losses out of their own pockets. They must have third-party documentation to support their claims, according to the settlement website.

Direct expenses may include:

• Costs of credit monitoring, identity theft insurance, credit report requests, or credit freezes
• Costs of cancelling a payment card or obtaining a replacement card
• Costs associated with closing a bank account and opening a new bank account
• Unrefunded overdraft fees
• Late, unpaid or unrefunded fees

The site added that customers can also claim up to three hours of lost time, at a rate of $25 per hour.

Additionally, Cash App users can file a claim for transaction losses. These claims also require documents such as a copy of a police report.

What happens if the Settlement Fund cannot pay all claims in full?

If there is not enough money in the settlement to pay each approved claim in full, payments will be made on a reduced pro rata basis.