Apple Pauses iPadOS 18 Update for iPad Pro M4 After Reports of Crashes

Apple has temporarily paused the rollout of iPadOS 18 for M4 iPad Pro models, some of the most expensive iPads the company sells, after some users complained that the update was causing their devices to crash. Apple acknowledged the issue in a statement to Engadget, saying, “We’ve temporarily removed the iPadOS 18 update for M4 iPad Pro models while we work to resolve an issue affecting a small number of devices.”

The issue first surfaced on Reddit, where a growing number of iPad Pro M4 users described how their iPads became unusable after trying to install the latest version of iPadOS. “At some point during the update, my iPad just shut down and won’t turn on anymore,” said a user named tcorey23. It was published. On Reddit. “I just took it to an Apple store who confirmed it was completely broken, but they said they had to send it to their engineers before they could give me a replacement even though I have Apple support.”

Another Reddit user named Lisegot wrote that the Apple store they took their broken iPad Pro M4 to didn’t have a replacement in stock, meaning they would have to wait five to seven days to get a working iPad. “No one was particularly apologetic, and they even hinted that there was no way to know if the update was the cause of this,” he wrote.

It is rare for a software bug to cause an iPad to crash. Ars Technicaany First reported This story pointed out that it is usually possible to put iPads into recovery mode if a software update goes wrong.

If you own an iPad Pro M4, Apple won’t release iPadOS 18 until the issue is fixed. It’s not clear when it will be fixed.