November 5, 2024

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Apple Vision Pro users experience black eyes, headaches, and neck pain

Apple Vision Pro users experience black eyes, headaches, and neck pain

Apple Vision Pro users have reported that their expensive glasses are giving them black eyes, headaches, and neck pain.

Emily Ullman, head of marketing at California-based real estate photography firm Hopscotch International, MarketWatch said She suffered from “very dark black eyes” after wearing the Vision Pro for the first time.

“I wasn't able to use it much for the first few weeks because the fitness had just stopped,” she said.

Apple Vision Pro users complain of headaches, black eyes, and neck pain caused by wearing the device. AFP via Getty Images

Ullman lamented that the 22-ounce headset “obviously.” [placed] Too much weight on my cheek.”

Ian Becraft, CEO of Signal Consulting, told the news site that wearing the device caused him pain at the base of his skull and upper back after a two-hour session.

Olman and Beacraft's comments echo those of Reddit users who have reported various ailments from wearing the goggles, which start at $3,500.

“Since I started using it, I've had constant headaches,” wrote one Redditor who said they bought the headset “on release day,” which is February 2.

The Vision Pro user said Apple employees “switched out my light seal” — the fabric attached to the headset that conforms to users' faces and blocks stray light.

The Redditor also wrote that they tried “single and dual domains” but “none of them seem to work.”

The $3,500 device was unveiled to much fanfare by the iPhone maker in early February. Getty Images

“Today I decided not to use it for more than 24 hours and the headache disappeared,” the Redditor wrote.

Other commenters on Reddit provided similar testimonials, including one person who said that after the third day of using the device they were experiencing “headaches and eye strain.”

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Another Redditor reported a “severe headache” and “extreme discomfort” after wearing the headset for just 10 minutes — an experience he likened to a “torture session.”

During the adaptation period, Apple recommends that users take a break after 20 to 30 continuous minutes of wearing the device. Eric Bendzic/Shutterstock

“I feel like I'm about to have a heart attack,” they wrote.

The Post requested comment from Apple.

While Apple declined to comment to MarketWatch about specific user experiences, it noted that its official product guidelines recommend that headphone wearers take a break every 20 to 30 minutes during the acclimation period.

Users who continue to experience eye strain, headaches or pain are encouraged to stop wearing the device altogether.