- The company said on Wednesday that the program will apply to the first million thanks.
- On Amazon’s website, the company confirmed that more than 1 million thank-yous had been received by Thursday, rounding out the $5 tip offer.
Amazon has ended a promotion that allowed customers to thank their delivery drivers with a tip paid by Amazon, a spokesperson confirmed to USA TODAY Saturday.
The company said on Wednesday that the program will apply to the first million thanks. After one day, all company-supported $5 tips it has been delivredAnd the The company said.
The promotion allows shoppers to show gratitude to the driver who delivered the latest package by paying $5 at no cost to the customer. Customers with an Alexa device, an Alexa-enabled device, or the Amazon Shopping mobile apps can start the tip by saying, “Alexa, thank my chauffeur.”
In addition to the $5, Amazon said, the five drivers who received the most thanks will receive $10,000, plus an additional $10,000 for their charity of choice. Wednesday press release.
“The ‘Alexa, thank you driver’ requests have exceeded our expectations. We are thrilled to see customers interested in thanking their drivers and encourage them to continue to do so,” Amazon spokeswoman Lauren Samaha said in a statement sent to USA TODAY Saturday morning.
Samaha added, “Drivers will continue to be notified of the gratitude they have received. The promotion period has now ended where drivers receive $5 with their thanks.”
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on me Amazon sitethe company confirmed that more than 1 million thank you letters had been received by Thursday, capping off the $5 tip offer.
The “Alexa, thanks driver” promotion has arrived as drivers continue to experience increased delivery demand this holiday season. followed Previous reports for poor working conditions and following the largest union push in Amazon history. In the first company, Amazon workers in Staten Island, New York, voted to unionize in April — and last month, a judge ordered Amazon to Cease and desist anti-union retaliation In the warehouse.
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On Wednesday, the same day as the “Alexa, thanks driver” show, Washington, D.C. Attorney General Karl Racine announced Announce a lawsuit Accusing the company of stealing tips from drivers and misleading customers. suit He said that Amazon used more than $1 million in DC consumer tips between 2016 and 2019 to subsidize its labor costs.
In a statement sent to USA TODAY earlier this week, Amazon spokeswoman Maria Boschetti said the lawsuit “involves a practice we changed three years ago that is without merit — all customer tips in question have already been paid to drivers as part of a settlement.” last year with the FTC. “
Contributing: Billy Schulz, USA Today.
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