Apple is facing user complaints about its new iPhone 15 phones overheating, with some customers claiming the titanium frame becomes too hot to hold.
The iPhone maker’s community forum is carrying customer reviews about the iPhone 15 Pro and Pro Max, claiming that the phones are overheating.
“I got the new iPhone 15 Pro and it’s so hot, it’s too hot to hold.” one user wrote. Another wrote: “My skin hurts!!! What happens with the iPhone 15 Pro Max??
There are multiple posts on Apple’s forum suggesting the iPhone 15 Pro series is overheating, with one user posting a photo of his iPhone 15 next to a thermometer recording a temperature. 111f (44c). There are also posts on X And I replied.
Ming-Chi Kuo, Apple analyst at TF International Securities, He said Any overheating issue was probably due to ‘compromises’ in the phone’s design as the company tried to reduce the weight of the product.
The iPhone Pro model has a frame made of titanium, which is a poor conductor of heat, which can hamper the phone’s ability to dissipate heat. Previously, Apple used stainless steel in its high-end phones.
“The main reason is most likely the compromises made in the design of the thermal system to achieve lighter weight, such as reducing the heat dissipation area and using a titanium frame, which negatively affects thermal efficiency,” Kuo wrote.
He said Apple will likely address the issue through software updates. Kuo said the reported issue was unlikely to be caused by a new Taiwan-made chip deployed in the Pro models.
However, the analyst noted that the issue could impact iPhone Pro sales if it is not addressed. The iPhone 15 went on sale last week. In the UK, pricing starts from £799 for the base model to £999 for the Pro and £1,199 for the larger Pro Max model.
“If Apple does not properly address this issue, it could negatively impact shipments over the product lifecycle of the iPhone 15 Pro series,” Kuo said.
Apple has been contacted for comment.
Company Customer support pages Indicates that devices may heat up when first set up, when charging wirelessly, or if customers are using graphics-intensive or processor-intensive applications such as games.
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