Is the 2024 Kia ​​Telluride reliable? No, the woman warns

A woman recently went viral on TikTok after she warned her fans against buying a Kia Telluride.

In her clip, which has garnered 1.2 million views at the time of writing, TikTok user Melissa Desmarais (@lovesss_youu24) shares her struggles with her new 2024 Kia ​​Telluride.

“You guys told me, ‘Don’t buy a Kia,’” she begins. “What did you do? I got a Kia, I got a 2024 Kia ​​Telluride.”

Desmarais admits she decided to buy because she liked the way it looked, and because she knew friends who owned the model. However, things quickly went downhill.

“I’ve had the car for maybe two months,” she explains. “The first month, the passenger door handle fell off…sorry, it didn’t fall off. It was hanging on a wire.”

Desmarais says she described the problem as a “random bug” and fixed it quickly, but soon more problems arose.

“A week later, I was driving, and my whole dashboard lit up. “The speedometer stops working… the lights on my shift don’t work,” she says. “So I don’t know if I’m in the parking lot or driving… I lose the power steering . “The car gets very heavy and then rightes itself, sometimes after five minutes, sometimes after two hours.”

Frustrated, she made an appointment to fix the matter but had to postpone. The next morning, while driving to her prenatal appointment, the situation worsened.

“My car just stopped,” she recalls. “It’s still on, but the dashboard lights up again, and now my car is off, but actually in park. So I can’t go anywhere.”

Forced to take risks and direct traffic around her during rush hour, she describes how she had to cancel her prenatal appointment and pay $140 for a ride to the agency – which was just five minutes away.

Her Kia Telluride is under recall

Desmarais also shares another troubling issue.

“When I got this car, everyone [was] “Be careful, the driver’s seats catch fire,” she tells me. “400,000 Tellurides were recalled because the seats caught fire.”

She asked the agent if her car was part of the recall and was allegedly told, “No ma’am…we’re not legally allowed to give you a car that’s part of the recall.”

But just one month after purchasing the car, she received a recall notice in the mail.

“Your car is part of the recall… Please bring it in so we can fix it and hopefully it won’t die,” she says, frustrated.

Desmarais is now seeking advice from automotive experts. “What are my options here?” she asks. “Sure, it’s under warranty… but I don’t want the car you sold me that was broken… I don’t want your new car. I want a different car.”

What’s even more frustrating is that Desmarais says the loaner car the dealership provided while the problem was discovered was the same Nissan Rogue it replaced with a Kia.

“Can you believe I got back to my car?” She exclaimed that she had never had any problems with the Rogue in the eight years she had owned it.

“If I didn’t need something bigger with a second baby on the way, I would say just keep this car, give me back the difference, and give me my car back,” Desmarais concludes.

Are these problems common in Kia Tellurides?

according to Kelly Blue Book,There are currently three active security He remembers For Kia Telluride 2024.

One recall involves the risk of the vehicle rolling away while in a parking lot, another relates to a loss of drive power that increases the risk of a crash or fire, and the third, mentioned by Desmarais, relates to seats that could catch fire.

While the 2024 Telluride has received positive reviews for its design and features, these recalls and mechanical issues have raised concerns about the model’s reliability. At the moment, the model has 3.5 out of 5 stars Edmunds Consumer reviews.

@melissadesm They said don’t buy a Kia Telluride. They said it would be non-stop trouble. They were right. I know they didn’t sell me lemons on purpose, but now that I have lemons, what do I do? ☠️🚙. #newcar #keateloride #car sellers #storytime ♬ Original sound – Melissa Desem

In the comments, some users suggest how the TikToker should move forward, while others disagree with her assessment of the Kia Tellurides.

“Lemon law,” one user advised. “Called their customer service line and saw you wanted to activate the lemon law. I did that for my Kia Sportage because it died a lot. I hope you get something safer!”

“Two words. Toyota Highlander (or Grand Highlander if you want a little more space), suggest a second.”

“I love my Kia Telluride,” said a third.

The Daily Dot reached out to Melissa Desmarais (@lovesss_youu24) via email and Instagram direct message. We have also contacted Kia via email for more information.

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