November 23, 2024

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MSI offers a temporary solution to address the blue screen of death on their Intel 600/700 motherboards

MSI offers a temporary solution to address the blue screen of death on their Intel 600/700 motherboards

MSI fixes BSODS issue on its latest Intel 600/700 motherboards, offers temporary solution

yesterday, the edge Problems reported for MSI motherboards after installing the latest Windows update, known as KB5022951. This update has been linked to a random blue screen of death (BSOD) event, which displays an ambiguous “UNSUPPORTED_PROCESSOR” message without further explanation. This complication has, until now, exclusively affected MSI motherboards using the Intel 600 and 700 chipsets, especially those that have undergone a BIOS update to support the upcoming Intel 14th Gen Core Raptor Lake Refresh CPUs.

The root cause of this issue is still unconfirmed, and its possible link to next-generation CPU compatibility remains unclear. However, both Microsoft and MSI are actively addressing the issue and are actively working on a potential solution. MSI is currently engaged in a thorough investigation of the matter and is committed to providing updates on its progress.

temporary solution

If you have already experienced this problem, KB5029351 may be uninstalled automatically to allow Windows to return to normal. However, if KB5029351 is not uninstalled automatically, we recommend that you roll back your BIOS to the previous version and uninstall KB5029351 from Windows.

If you are not sure how to restore older BIOS, this video link will help you how to update BIOS on MSI motherboards.

Meanwhile, the company is offering a temporary solution to affected users, which is based on the assumption that the update will be automatically rolled back and removed by Windows. In cases where this automatic rollback does not occur, users will need to roll back their BIOS to the previous version, which has proven stable.

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source: msi, the edge